INEL-MED d.o.o.
Introduction
This Cookie Policy ("Policy") explains what cookies are, what types of cookies we use on our website, why we use them and how you can control or delete them. This Policy forms an integral part of our Privacy Policy.
Data Controller: INEL-MED d.o.o., Rudarska 20b, 88 000 Mostar
Contact: info@inel-med.ba or szzp@inel-med.ba (Data Protection Officer)
Phone: +387 36 348 539
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. Cookies allow the website to remember your actions and settings (such as language, font size and other display preferences) over a period of time, so you do not have to re-enter them each time you visit the site or navigate from one page to another.
Types of Cookies
Cookies can be categorised according to several criteria:
3.1 By Duration
- Temporary (session) cookies – automatically deleted when you close your browser. Used to temporarily store data needed for the site to function during your visit.
- Persistent cookies – remain on your device for a set period of time or until you manually delete them. Used to remember your preferences on return visits.
3.2 By Source
- First-party cookies – set directly by our website.
- Third-party cookies – set by external service providers whose content or tools we use on our site.
3.3 By Purpose
- Essential (technical) cookies – necessary for the proper functioning of the website. Without them the site cannot function correctly. These cookies do not require your consent.
- Functional cookies – enable enhanced functionality and personalisation, such as remembering your language selection.
- Analytical cookies – help us understand how visitors use our site by collecting and reporting usage data (e.g. number of visitors, most visited pages).
- Marketing cookies – used to track visitors across different websites in order to display relevant advertisements.
Cookies We Use
On our website we use the following cookies:
- PHPSESSID / session_id – Type: Essential – Duration: Session – Source: First-party – Purpose: Ensures proper site operation and maintains the user session.
- cookie_consent – Type: Essential – Duration: 1 year – Source: First-party – Purpose: Remembers your cookie consent choice.
- _ga / _gid – Type: Analytical – Duration: 2 years / 24 hours – Source: Google Analytics – Purpose: Collects anonymous statistical data about site usage (if implemented).
Note: The above list is illustrative. The exact list of cookies may vary depending on the current configuration of the website.
Legal Basis for Using Cookies
The use of essential cookies is based on our legitimate interest in ensuring the proper technical functioning of the website. For all other types of cookies (functional, analytical, marketing) we request your explicit consent before placing them on your device. You can give or withhold your consent via the cookie notice (cookie banner) displayed upon your first visit to our site.
Managing Cookies
You can control and/or delete cookies as you wish. You can delete all cookies already on your device and you can set most browsers to prevent them from being placed. Please note that if you disable cookies, some features of our site may not function properly.
Instructions for managing cookies in popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions
- Safari: Preferences → Privacy → Manage Website Data
Third-Party Cookies
Our website may contain third-party cookies, such as those from Google Analytics or other analytical tools. These cookies are subject to the privacy policies of the respective third parties over which we have no control. We recommend that you read the privacy policies of third parties whose services we use.
Data Transfers
Some of our third-party service providers may transfer data outside Bosnia and Herzegovina or outside the European Union. In such cases, we ensure that appropriate safeguards are applied in accordance with applicable legislation, including the Data Privacy Framework agreement.
Your Rights
In relation to the processing of personal data through cookies, you have the following rights under the Law on Protection of Personal Data in BiH:
- Right of access – you may request information about which of your personal data we process.
- Right to rectification – you may request the correction of inaccurate or incomplete data.
- Right to erasure – you may request the deletion of your personal data.
- Right to object – you may object to the processing of your personal data.
- Right to withdraw consent – if you have given consent for the use of certain cookies, you may withdraw it at any time.
- Right to lodge a complaint – you may contact the Agency for Protection of Personal Data in Bosnia and Herzegovina.
Changes to the Cookie Policy
We reserve the right to amend this Cookie Policy at any time. All changes will be published on our website. We recommend that you periodically check this page to stay informed of any changes.
Contact
If you have questions about our Cookie Policy or wish to exercise your rights, you can contact us at:
INEL-MED d.o.o.
Address: Rudarska 20b, 88 000 Mostar
Phone: +387 36 348 539
Email: info@inel-med.ba
Data Protection Officer: szzp@inel-med.ba